With an unparalleled 60-day INSTALLATION GUARANTEE, a 25-year Manufacture PRODUCTION GUARANTEE, and a 30-day Warranty, it’s no wonder that our customers have helped us become one of the fastest-growing solar firms in the United States.
Company Website | Address |
eequals.com | 201 Hillsboro Ave, Edwardsville, IL 62025 |
Overview | Find top-tier solar services from eEquals in St. Louis, Springfield, Champaign, and beyond. Company guide you through every step, from measurement to power-up, for an efficient, grid-independent solution. |
Service Offered | Solar energy solutions, energy efficiency services, and consulting. |
Service Areas | IL |
Reviews of EEquals indicate a varied experience:
Positive Aspects: A lot of clients compliment the business on its expert installations, reasonable prices, and adaptability in making changes. They also stress effective communication and contentment with the functionality of the system. Some report that the system produced even more than anticipated and that the installation process went well.
Negative Aspects: Nevertheless, some clients complain about poor after-sale support, protracted problem-solving times, and communication difficulties. Unresolved system issues and a lack of follow-up are common complaints, and they can have a big influence on client satisfaction.
In conclusion, while though EEquals provides reliable installations and competitive prices, their customer service seems erratic, which may need to be addressed for a better overall experience.
After the sale, this business doesn’t give a damn about the client. The system is giving me multiple problems, but they don’t seem to care. If you can even reach someone, I’ve made several calls. Right now, I have a new panel that is obviously not producing. They claimed to have put me on a list for a remedy, but guess what—four to five months later—nothing had changed. The last power bill I received was $810, and the system is unable to even tell me what it is producing. They provide zero customer service. |
My choice to install my solar array with EEquals has given me a lot of satisfaction. The installation proceeded without a hitch, and the correspondence was transparent and timely. In comparison to other quotations I obtained, the price was more reasonable. |
We are rather pleased with the entire process, my spouse and I. The supervisor’s inability to join the crew on the second day of installation is the only minor complaint. In our yard, they left behind a ton of water and gatorade bottles along with a ton of installation debris. |
Just over a month has passed since the panels were put. Everything is going OK so far. Everything they promised to offer has been provided. |
There must be a schedule for someone. All of this is beyond me; it doesn’t make sense. |